What this function typically works on

• Engaging with customers to understand system constraints, challenges, and performance goals.

• Coordinating with technical teams to prepare proposals and solution outlines.

• Managing commercial discussions, onboarding steps, and ongoing account communication.

• Supporting long-term client relationships built on transparency and operational clarity.

• Ensuring that solutions align with real plant conditions and customer expectations.

Why this function matters

Effective sales stewardship ensures each engagement starts with a clear understanding of a customer’s process, leading to solutions that perform in the field and relationships that grow over time.